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1. Understand the activity
We ask what you have seen, how often it happens and which rooms or work areas are affected. If the insect is not clearly identified, a safe photo or a short description can help narrow it down.
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2. Consider the property
The plan depends on the building, access, moisture, food storage and possible hiding places. A unit, a freestanding home and a food business do not have identical needs, so we explain the factors that matter for your situation.
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3. Explain the treatment and preparation
Before work is arranged, we discuss the proposed scope, access requirements and any preparation you may need to complete. You can ask questions in plain language and understand what the service is intended to address.
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4. Review prevention and aftercare
After treatment, follow the instructions provided for your property. We can also discuss practical steps such as managing moisture, keeping food sealed and reducing access to sheltered hiding places.