01
Clarify the request
We ask what pest or material is involved, where the issue occurs and what outcome you need. If the problem is not yet identified, we discuss the information needed before choosing a process.
02
Check suitability and requirements
We consider the premises, contents, access and any applicable safety or operational requirements. The service is only discussed further once suitability and availability can be established.
03
Confirm scope before booking
We explain the proposed scope, quote, preparation and any relevant restrictions. Do not start a fumigation process or prepare an occupied space without explicit instructions for the confirmed work.