01
Understand the property
We ask whether the property is a house, unit or rental, which rooms are affected and how often the problem occurs. You do not need to identify the exact pest to start an enquiry.
02
Discuss the options and quote
We explain what information is still needed, the likely scope to be discussed and any preparation relevant to the service. The quote and availability are confirmed before work is arranged.
03
Plan access and aftercare
We confirm access arrangements and explain any service-specific instructions that apply. For rentals or apartments, it can help to coordinate with the owner, agent or body corporate where shared areas are involved.